Privacy Policy
Last Updated: May 27, 2026
CountBite (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website.
1. Information We Collect
- Account Information: When you register, we may collect your email address, name, and basic profile data (such as initial weight and fitness goals).
- AI Input Data: To provide our core features, we collect and process the text, voice recordings, and photos of meals you submit to the app.
- Usage Data: We collect anonymous analytical data (e.g., app crash logs, screen views, and feature interaction times) to improve app performance.
2. How We Use Your Information
We use your data to:
- Provide and optimize our AI-first calorie and macro tracking features.
- Process your food entries via secure machine-learning infrastructure.
- Maintain app stability and fix technical bugs.
- Send essential account notifications and customer support responses.
3. Data Sharing and Third Parties
We do not sell your personal data. We only share data with trusted third-party services necessary to run the app:
- AI Processing Partners: Secure cloud infrastructure API partners that analyze your text, voice, and images strictly to extract nutritional data.
- Analytics Providers: Services like Google Analytics or Firebase to monitor app performance.
- App Stores: Apple and Google to process transactions and subscription status.
4. Data Security & Retention
We use industry-standard encryption to protect your data in transit and at rest. We retain your profile and logged data as long as your account is active so you can view your history. You may request data deletion at any time through the app settings, through our account deletion instructions, or by emailing us.
5. Children’s Privacy
The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any major changes by updating the “Last Updated” date at the top of this policy.
7. Contact Us
If you have questions about this Privacy Policy or wish to delete your account data, contact us at: hello@countbite.com